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Privacy Policy


At TR Custom Delivery Company ("we," "us," or "our"), we prioritize the privacy and security of our customers' personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your data when you use our delivery and relocation services. By engaging with our services, you agree to the terms outlined in this policy. If you do not agree, please refrain from using our services.



1. Information We Collect We may collect the following types of information: Personal Information Contact Details: Name, email, phone number, address Delivery Information: Pickup/drop-off locations, package details, special instructions Payment Information: Billing details (processed securely via trusted payment gateways) Identification Documents: (If required for customs or verification) Non-Personal Information Device & Usage Data: IP address, browser type, operating system, service interaction logs Cookies & Tracking: We may use cookies to enhance user experience (you can disable them in browser settings)




2. How We Use Your Information We use collected data for: ✔ Service Delivery: Processing orders, scheduling pickups, and ensuring smooth deliveries ✔ Customer Support: Responding to inquiries, complaints, or feedback ✔ Payment Processing: Secure transaction handling ✔ Improvements: Analyzing trends to enhance our services ✔ Legal Compliance: Meeting regulatory and fraud prevention requirements



3. Data Sharing & Disclosure We do not sell your personal information. However, we may share it with: Service Providers: Couriers, logistics partners, and payment processors (only as needed) Legal Authorities: If required by law (e.g., court orders, fraud investigations) Business Transfers: In case of mergers, acquisitions, or restructuring



4. Data Security We implement industry-standard security measures, including: Encryption for sensitive data Secure servers and restricted access controls Regular audits to prevent unauthorized access Despite our efforts, no online system is 100% secure. Please protect your account credentials.



5. Your Rights & Choices You have the right to: Access, correct, or delete your personal data Opt out of marketing communications Request data portability (where applicable) Withdraw consent (if processing is consent-based) To exercise these rights, contact us at [Your Contact Email/Phone].



6. Third-Party Links Our website or communications may contain links to third-party sites. We are not responsible for their privacy practices, so review their policies separately.


7. Policy Updates We may update this policy periodically. Changes will be posted on our website with an updated "Last Revised" date. Continued use of our services constitutes acceptance of the revised policy.